Star Receiver Features

"We're no longer afraid to answer the phone. Now we can prove we're doing a good job."
- Shipping and Receiving Manager

Features

You're good at what you do and you run a solid operation. Are you ready to take it to the next level? Star Receiver gives you the tools you need to establish accountability and control, eliminate lost packages, and provide superb customer service.

Improve Receiving Operations

  • Barcode scanning of carrier waybill number.
  • Name-based lookup to retrieve recipient (employee) data.
  • Automatic assignment of the item to a delivery route.
  • Quick lookup of common carriers, vendors and package types.
  • Designations for internal priority and problem packages.
  • Entry of purchase order and asset information.
  • Easy handling of multiple-item shipments.
  • Rapid entry of multiple shipments to the same recipient.
  • Automatic e-mail notification of arrival of shipments.
  • Internal tracking number and tracking/sorting label.

Ensure On-Time, Accurate Delivery

  • Maximum accountability via any number of workflow steps that you define.
  • Barcode scan, status capture, and electronic signature.
  • Record of all delivery attempts (both successes and failures).
  • Complete sortable electronic manifest with detailed item information.

Make Pickups and Transfers Easy

  • Web-based pickup requests for both outgoing external shipments and internal transfers.
  • Desk to desk accountability for internal transfers, from initial pickup request through final delivery across all locations.
  • Per-item tracking of bundled shipments.
  • Support for chargeback of pickup and transfer services.

Know Where It Is - Instantly

  • Web-based display of pickup and delivery information.
  • Flexible search and retrieval capability for couriers using a variety of criteria.
  • Standard reports to improve operations:
    • Items received against purchase orders, for managing AP
    • Dates of receipt, for managing vendor delivery requirements
    • Cycle time reporting, for monitoring outsourcer compliance with Service Level Agreements (SLAs)
  • Worldwide access to all tracking data, regardless of origin.