Support

Product Support

For assistance with any of our products, including BearTracks or Star Receiver, contact us through any of these means:

• Send an email to support@bearriver.com,
• Call us at 1-510-834-5385, or
• Send a fax to 1-510-834-5396, Attn: Support

Our support team uses an automated system to track all requests for assistance. This ensures that your request will be handled efficiently.

Order supplies

To order supplies such as barcode labels, cables, batteries for mobile computers, screen protectors and other accessories, please go to our web store.