Prove you're meeting your SLAs.
The Performance Management Module delivers analytics to improve operational effectiveness for supplies operations.
Because you can’t manage what you can’t measure.
With every action and event, the Performance Management Module analyzes operational data to produce timely, targeted scorecards that measure performance against Key Performance Indicators (KPIs). This information can then be used to prove – and improve – compliance with Service Level Agreements (SLAs).
Unlike other solutions that simply compare time stamps, our sophisticated rules-based analytic engine supports your specific business rules at each of your sites—providing you a complete operational overview. For example, it incorporates knowledge of the workdays, weekends, holidays, and work hours at each site.
This powerful tool helps optimize your supply operations, provide superior service—and negotiate better contracts.